And a Comment From Eric Raymond

There’s a closely related issue, however, that I don’t know how to solve yet without a big player with a lot of money, which is doing systematic user interface end-user testing. We’re not very good at that yet, we need to find a way to be good at it. –

Eric Raymond, Why Open Source will Rule

http://www.zdnet.com/article/eric-raymond-why-open-source-will-rule/

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